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PRIVACY POLICY

Version from 21/06/2023

GENERAL

Thank you for your interest in E-Force One AG and for visiting the E-Force One AG website. The protection of your privacy is very important to us. In this privacy policy, we, E-Force One AG, explain how we collect and otherwise process personal data. This is not an exhaustive description; other data protection declarations (or general terms and conditions, conditions of participation and similar documents) may regulate specific matters. Personal data refers to all information relating to an identified or identifiable person.

The processing of data from visitors from Switzerland and countries outside the EU is based on the EU General Data Protection Regulation (GDPR). Although the GDPR is a regulation of the European Union, it is of importance to us. The Swiss Data Protection Act (DSG) is strongly influenced by EU law, and companies outside the European Union or the EEA must comply with the GDPR under certain circumstances.

RESPONSIBILITY

If you have any questions or suggestions regarding this privacy policy, your personal data or data security at E-Force One AG, you can contact us as follows:

E-Force One AG
Obere Allmend 12
6375 Beckenried


info@eforce.ch

+41 44 515 48 51

PERSONAL DATA

The protection of your privacy when processing personal data and the security of all business data is an important concern for us, which we take into account. We process personal data collected during your visit to our website, apps and other applications confidentially and only in accordance with the statutory provisions.

Where permitted, we also obtain certain data from publicly accessible sources (e.g. commercial register, press, Internet). As a visitor to the eforce.ch website, you decide which personal data you wish to disclose to us in the contact form. 

If you provide us with personal data of other persons (e.g. data of work colleagues), please ensure that these persons are aware of this privacy policy and only share their personal data with us if you are authorised to do so and if this personal data is correct.

Information from the media and the internet about your person (insofar as this is appropriate in the specific case, e.g. in the context of an application, marketing/sales, etc.), your addresses and, if applicable, interests and other socio-demographic data for marketing, data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location data).

PURPOSE OF DATA PROCESSING

We use personal data of you and other persons, as far as permitted and as we deem appropriate, for the following purposes in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:

  • Offering and further developing our products, services and websites, apps and other platforms on which we are present;

  • Communication with third parties and processing their enquiries (e.g. applications, media enquiries);

  • Examination and optimisation of procedures for needs analysis for the purpose of direct customer contact and collection of personal data from publicly accessible sources for the purpose of customer acquisition;

  • Advertising and marketing (including the organisation of events), unless you have objected to the use of your data (if we send you advertising from us as an existing customer, you can object to this at any time and we will then put you on a blacklist against further advertising mailings);

  • Market and opinion research, media monitoring;

  • Assertion of legal claims and defence in connection with legal disputes and official proceedings;

  • Prevention and investigation of criminal offences and other misconduct (e.g. conducting internal investigations, data analyses to combat fraud);

  • Guarantees of our operations, in particular IT, our websites, apps and other platforms.

If you have given us your consent to process your personal data for specific purposes (for example, when making an enquiry via the contact form or carrying out a background check), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and require one. Consent that has been granted can be revoked at any time, but this has no effect on data processing that has already taken place.

COOKIES AND TRACKING DATA

We typically use ‘cookies’ and similar technologies on our website and apps to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website or install an app. If you visit this website again or use our app, we will be able to recognise you, even if we do not know who you are. In addition to cookies that are only used during a session and are deleted after your visit to the website (‘session cookies’), cookies can also be used to store user settings and other information for a certain period of time (‘permanent cookies’). However, you can set your browser so that it rejects cookies, only saves them for one session or otherwise deletes them prematurely. Most browsers are preset to accept cookies. We use permanent cookies to save your user settings so that we can better understand how you use our offers and content and so that we can show you customised offers and advertising. 

In marketing e-mails, we also incorporate visible and invisible image elements in some cases and to the extent permitted. By retrieving these from our servers, we can determine whether and when you have opened the e-mail so that we can also measure and better understand how you use our offers and tailor them to you. You can block this in your email programme; most are pre-set to allow you to do this. By using our websites or apps and agreeing to receive newsletters and other marketing emails, you consent to the use of these techniques. If you do not want this, you must set your browser or email programme accordingly or uninstall the app if this cannot be adjusted via the settings.

 

Consent is not required for Switzerland (Data Protection Act). In the EEA (i.e. under the future ePrivacy Regulation if a website, app, etc. is also aimed at users in the EEA), however, consent is required. By using the website, you consent to the use of cookies.

Google Analytics

We sometimes use Google Analytics or similar services on our websites. This is a service provided by third parties, which may be located in any country in the world (in the case of Google Analytics, it is Google LLC in the USA, www.google.com), with which we can measure and analyse the use of the website (not on a personal basis). Permanent cookies set by the service provider are also used for this purpose. The service provider does not receive any personal data from us (and does not store any IP addresses), but can track your use of the website, combine this information with data from other websites that you have visited and that are also tracked by the service provider, and use these findings for its own purposes (e.g. control of advertising). If you have registered with the service provider yourself, the service provider also knows you. The processing of your personal data by the service provider is then the responsibility of the service provider in accordance with its data protection provisions. The service provider only informs us how our respective website is used (no information about you personally).

Social Media Plug-ins

We also use plug-ins from social networks such as Facebook, Instagram, YouTube and LinkedIn on our websites. This is visible to you in each case (typically via corresponding icons). We have configured these elements so that they are deactivated by default. If you activate them (by clicking on them), the operators of the respective social networks can register that you are on our website and where and can use this information for their purposes. The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. We do not receive any information about you from them.

 

To this extent, the use of such services is usually justified under the GDPR on the legal grounds of legitimate interest. The situation is different if additional information about the data subject's users is transmitted to the service provider.

This information may also be required under the EU ePrivacy Directive and national implementing legislation. They are currently being revised as part of the new ePrivacy Regulation. In Switzerland, Art. 45c TCA regulates the obligation to provide information about cookies.

DATA TRANSFER CONTACT FORM

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, including your IP address, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass this data on to third parties without your consent.

DATA SECURITY

We take appropriate technical and organisational security precautions to protect your personal data from unauthorised access and misuse.

OBLIGATION TO PROVIDE PERSONAL DATA

As part of our business relationship, you must provide the personal data that is required for the establishment and implementation of a business relationship and the fulfilment of the associated contractual obligations. Without this data, we will generally not be able to conclude or fulfil a contract with you. It will also not be possible to use the website if certain information is not disclosed in order to secure data traffic.

 

AUTOMATED PROCESSING OF PERSONAL DATA

We process your personal data partly automatically with the aim of evaluating certain personal aspects. We use automated processing of personal data in particular to provide you with targeted information and advice about products. In doing so, we use analysis tools that enable us to provide needs-based communication and advertising, including market and opinion research.

RIGHTS OF THE PERSONS CONCERNED
You have the right to information, correction, deletion, the right to restrict data processing and otherwise to object to our data processing and to the disclosure of certain personal data for transfer to another organisation within the scope of the data protection law applicable to you and to the extent provided for therein (such as in the case of the GDPR). In addition, you also have the right to contact us at any time with further questions on the subject of personal data via the address of the person responsible stated in the data protection declaration. Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so or need it for the assertion of claims.

MODIFICATION

We reserve the right to amend the privacy policy at any time without prior notice.

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